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Hurricane Victims (rant)

dustinzgirl

Banned - What an Asshat!
26,094
178
0
#1
Now, I do not want anyone to take this the wrong way. I have helped many hurricane victims re-establish communications with thier work and families by setting them up with new technology for doing so at a discounted price. We have a rule at work that goes by the zip code and by thier previous computer (we gave 20% off new, or sent out refurb to ppl with accidental damage). THis is my problem. I have had many, many people....2 or 3 per day...since the hurricane....who seem to think that Dell should give them a free computer, even if thier previous computer was not a Dell. I do not understand this. I have been yelled at, cursed at, called a bitch and cunt by these people because we will not do that. I do not understand the mentality. If you lose everything, yes, that sucks and that is a hard deal to go through, but why punish someone or a company because they will not replace what you did not have?????
 

RageAgainst

Chaotic Neutral
7,540
506
257
#2
Omg DG, you do customer service.. I'd kill myself, I did that at Canadian Tire, for probably less than 33% your salary, and got bitched at constantly by stupid fucking customers (mostly old bitches) every god damn day.

On topic, I think they're pretty stupid to not lie about having a dell (unless there's a way you can prove they had a dell?) If they loose everything, how can you prove it?

- I want a free dell
- Did you have one prior to the hurricane?
- nah
- ...

Now that's just moronic.
 

dustinzgirl

Banned - What an Asshat!
26,094
178
0
#3
RageAgainst said:
Omg DG, you do customer service.. I'd kill myself, I did that at Canadian Tire, for probably less than 33% your salary, and got bitched at constantly by stupid fucking customers (mostly old bitches) every god damn day.

On topic, I think they're pretty stupid to not lie about having a dell (unless there's a way you can prove they had a dell?) If they loose everything, how can you prove it?

- I want a free dell
- Did you have one prior to the hurricane?
- nah
- ...

Now that's just moronic.
Well, sales actually, and since we have every single computer on file since 19800 something, its not that hard to find. I can look it up with the computer number (inside the OS) or the service tag number (metal tag on side of computer).also by phone number, last name, and zip code.